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Why Most Mobile Games Break During Events and How to Prevent It

Why Most Mobile Games Break During Events and How to Prevent It

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Mobile gaming events are designed to be exciting, with fresh awards, time-limited objectives, and a spike in activity that keeps players returning. Servers slow down, difficulties arise, or, worse, they fail, precisely when everything is at its peak. Even the best-designed systems can become overwhelmed when hundreds if not, millions of players join the game. It’s more than just a glitch; it can jeopardize player loyalty and trust. In this piece, we’ll look at why this happens and provide ideas on how to make sure that game performs well when it counts.

Mobile game crashes during events tend to happen due to too many players, new glitches in the features of the event, and not enough optimization of the game for every device. These require a proper handle with care solution and the developers need to take mobile game event optimization seriously to ensure a seamless experience.

Why do mobile games crash during Events?

You are enjoying your game and suddenly your game crashes and you return to the home screen. Frustrating, isn’t it? The reason behind it could be game optimization, internet fluctuations, game server overload during events, intensive load on the server, etc. Most of the modern games are scaled from a cloud where latency is something that might occur without prior notice. This highlights the growing concern around why mobile games crash, especially during moments of high traffic.

How to stop a mobile game from crashing during peak load?

There are several ways that can be implemented to prevent the game from crashing during peak load. These include strategies like building scalable infrastructure, game testing before launch, cloud optimization for hosting, etc. Before making the game available online, if it is tested properly on multiple devices and outcomes are monitored properly, then there are fewer chances of a game to crash during peak load. Proper load testing for mobile games is essential to simulate real-world scenarios before the actual event.

Best practices for avoiding crashes in mobile game events

To avoid or prevent crashes in mobile game events, it is better to go with the estimation of traffic being expected and autoscaling the cloud services to handle player surges (if any). By focusing on the “Performance-First” mindset and balancing the load across the server, there are lower chances of a game to crash during events. If the testing is done with the best practices from the developers and testers and with proper tools, this definitely will ensure a smoother and enjoyable experience to the end-users. These are part of backend best practices for mobile games and help reduce crash rate in mobile games significantly.

How to prepare a mobile game backend for a big event

Big events are something developers dream of  millions of players logging in, making purchases, interacting with new content, and a vibrant experience. But for backend, it is also to handle the intense pressure of handling the load on the server so that the players have the best experience, not frustration and negative impact. The preparations to maintain such situations include forecast peak load + buffer, cloud hosting + autoscaling, load tested backend + monitoring. All of these contribute to strong mobile game backend stability and help to prevent game crashes in LiveOps scenarios.

Examples of games that failed during live events

  • Cyberpunk 2077 Initial Public Launch
  • Fortnite Competitive Live Events
  • Pubg Mobile New Map Addition
  • Pokemon Go 2017 Go Fest

Let’s have a quick look and understand how things look on paper and how it works actually.

How to do load testing for a mobile game

Load testing for mobile games ensures that before the game is deployed online, it should handle the expected traffic with best optimized performance, and should not crash during an online event. This includes:

  1. Define What You’re Testing:
    User login & authentication
    Matchmaking & game sessions
    In-app purchases
    Leaderboards, chat, and event triggers
  2. Define Performance Metrics:
    Throughput
    Error Rate
    Resource Utilization
    Database Metrics
  3. Testing Tools:
    Backend Load Testing Tools
    Custom Tools for complex game logic
    Individual Performance Monitoring Tools
    Infrastructure Monitoring Tools
  4. Analyze and Fix Bottlenecks:
    Detect flapping endpoints
    Verify servers autoscale properly
    Making Database Indexing Efficient
    Progressive loading

Tips to ensure game doesn’t crash during peak time

Distribute the load to keep your game from crashing when a lot of players are participating. Use multiple servers to store everyone’s data rather than just one. Several tips to do so are as follows:

  • Stimulating using tools
  • Using auto scaling cloud services
  • Implementing load balancers
  • Robust Content Delivery Network (CDN)
  • Client-side optimization like memory management, CPU optimization, Rendering, etc.
  • Monitoring and alerting in a proactive manner

With these combined strategies, you can breathe easier knowing your game is far less likely to crash. More importantly, your players will have a consistently stable and enjoyable time and will definitely give a great experience to the users.

Preventing game crashes in LiveOps

When new material is launched or special events occur, the number of players in a game typically increases dramatically. LiveOps is having a blast, but the game’s systems are under a lot of stress. If too many people try to play at the same time, the game will lag, become glitchy, or even crash, depriving everyone of their fun. Because LiveOps depends on frequent updates, events, and a steady stream of players, any setback might have an instant effect on user satisfaction, retention, and financial success. It requires prompt action and proactive monitoring. These include:

  1. Core Development
    Error Handling
    Resource Management
    Input Validation
    Memory Optimization
  2. Backend and Infrastructure
    Horizontal scaling and distributed cache
    Database optimization
    Preventing server load via asynchronous processing
    Caching layers and indexing strategy
  3. Automate Testing & Deployment
    Extensive unit tests and implementing CI/CD pipeline
    Unit and integration tests
    Regression performance test and endurance stress testing
    Gameplay tests and batch update rollouts
  4. Monitoring LiveOps
    Centralized and contextual logging
    Client crash rates and API response times
    Actionable alerts and technical root cause
    Prevention, detection, and response

To prevent game crashes in LiveOps, a game should not only be captivating but also incredibly reliable, even under the most extreme peak loads, by putting these strategies into practice at every stage of the game development process from early concept to live operation.

How to scale game servers for large in-game events?

Scaling game servers for huge in-game events involves extensive planning, preparation, and real-time response, rather than simply adding more machines. Scaling game servers for major in-game events is a critical issue that may threaten the success of an event as well as the user experience. Game server overload during events is a major issue. Reliability, low latency, and real-time response during peak player traffic are critical. The methods are:

  1. Architecture and Design
    Scalable Cloud Architecture and Leveraging CDN Edge Networks
    Cloud Native Microservices and Multi Edge Deployments
    Consistent Testing Environment and Proximity Routing
  2. Dynamic Scaling Mechanisms
    Horizontal Auto-Scaling and Intelligent Load Balancing
    Session Management and Sticky Sessions
    Optimal Server Selection and Network Load Balancers
  3. Game Server Application & Backend Optimizations
    Code Efficiency and Multithreading
    Network Protocol and Payload Optimization
    Distributed Caching and Reduce Immediate Database Conflict
  4. Observability, Automation & Incident Management
    Service Decomposition and Database Read/Write Scaling
    Queue Management and Monitoring
    Graceful Degradation and Rollback

The game may be built as an extremely robust, efficient, and reasonably priced infrastructure that can manage the most taxing large-scale in-game events. It should also significantly reduce crash rates in mobile games while offering millions of gamers a positive experience.

What causes mobile games to break under pressure?

There is not a single answer why mobile games break under pressure. Be it a big game development company or a small company that developed the game for the first time, downtimes are always there. They could be of a shorter span or might be longer. The breakdown might be because of:

  • Device Limitations
  • Sudden Traffic Spikes on Server
  • Lack of Rate Limiting
  • Memory Leaks
  • CPU/GPU Bottlenecks
  • Network Fluctuations
  • Thermal Throttling
  • OS/Device Fragmentations

Final Words

Failures are something which are unpredicted, but we can apply the best practices or strategies to avoid them. A proactive and comprehensive approach is needed to prevent mobile gaming malfunctions during events and deliver a consistently excellent user experience. This involves thorough pre-event testing on many platforms, scalable cloud-native infrastructure, and careful in-game code and content optimization. Additionally, agile LiveOps incident response combined with continuous real-time monitoring ensures that problems are identified and fixed promptly.

Why Choose Xpress Gaming for Preventing Mobile Game Crashes in Online Events?

With more than 17 years of global experience, we have produced 40+ gamified apps and 125+ successful games, providing us unmatched expertise in quality control across numerous platforms. From concept creation and backend solutions to game testing and post-launch support, we offer services for every stage of the game production lifecycle. To ensure a truly realistic experience, we use actual people during closed alpha and beta stages to identify and address any flaws.

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